HELP – FAQ

How am I protected on Vanilla Umbrella app?

What content is considered inappropriate?

Why does my profile not show up in searches or other pages on the app?

How do you review the photos? How do I know if my photos have been approved?

What if I have another account?

How does the Credits System work? How can I send messages for free?

How do I edit my profile? How do I add pictures?

What is the difference between avatar and gallery photo?

Why do I have to crop my picture?

How do I make a picture private? How do I set a picture as my avatar?

How do I delete my avatar?

What does the crossed circle on my private pictures mean?

How do I edit/delete/change privacy of my gallery photos and avatar?

What does the number next to my avatar mean?

How do I add a fetish that is not on the fetishes list?

How do I find someone if I know his/her username or email?

How do I invite friends?

What do all the labels on people’s profiles mean?

How do I search for people around me?

How do I freeze/delete my account?

I have purchased VIP time and have not received my credits, why?